Use your Lufthansa booking reference or e-ticket number to access your flight details, including departure time, gate, seat assignment, and baggage allowance via the Lufthansa website or app.
When you book a flight with Lufthansa, either directly on their site or through a travel agent, you receive a unique booking reference-typically six uppercase letters and numbers. This code is required to view your reservation. You can retrieve your booking details anytime before departure, during check-in, or after arrival for itinerary records.
Lufthansa's official platform for viewing bookings is lufthansa.com. The process requires entering your booking reference and last name. Once logged in, you gain access to your full trip information, including flight status updates, passenger details, and options to modify or cancel your reservation.
Go to the Lufthansa homepage and click "My Bookings" under the "Manage" menu. Enter your booking reference (e.g., ABC123) and the last name of the lead passenger. The system verifies the details and displays your full itinerary.
If you're traveling with others, you can view all passengers' information under one booking. You'll see seat preferences, special service requests (like wheelchair assistance), and meal selections. Changes such as adding luggage or upgrading seats are available if the flight allows it and fees apply.
For mobile users, the Lufthansa app offers offline access to boarding passes and updated flight times. After logging in, tap "My Trips" to see upcoming flights. The app syncs with your calendar and sends push notifications for gate changes or delays.
Your booking page shows the following:
For international trips, Lufthansa also provides entry requirements based on your destination country. For example, travelers flying to the U.S. may see a reminder to complete the ESTA application if they're from a Visa Waiver Program country.
After departure, your booking remains accessible for 12 months. This allows you to download a PDF copy of your ticket and receipt for tax or expense reporting purposes.
Users often enter the wrong booking reference. The code is case-sensitive and must match exactly. A typo like "ABC123" versus "abc123" will fail verification. Always double-check the email confirmation sent after booking.
Another frequent error is mistaking the booking reference for the e-ticket number. The e-ticket number is longer (usually 13 digits) and appears on the ticket itself. If you don't have the booking reference, contact Lufthansa customer service with your credit card details and date of travel to verify identity.
Some travelers attempt to access bookings using a different email address than the one used during booking. The system ties the booking to the original email and last name. Using a secondary email won't work unless you've linked it in your Lufthansa account profile.
Accessing your booking online is faster and free. You can view, modify, or print your itinerary instantly. Phone support is slower and costs €10 per call for non-members.
| Method | Time to Access | Cost | Change Options |
|---|---|---|---|
| Online (website/app) | Under 1 minute | Free | Full editing, seat changes, baggage add-ons |
| Phone (customer service) | 10-15 minutes | €10 per call | Limited to cancellations and refunds; upgrades require approval |
For urgent changes-like a missed connection due to a delay-online tools allow immediate rebooking if seats are available. Phone agents may take longer to process changes and cannot guarantee real-time seat availability.
On March 14, 2024, a traveler named Anna Müller booked a flight from Munich to Tokyo (LH412) using her credit card. She received a booking reference: KJ9X2P. On the day of travel, she accessed her booking via the Lufthansa app, entered KJ9X2P and her last name. The app showed her departure at 10:30 AM from Terminal 2, Gate B17, seat 24F. She checked in online at 6:00 AM, printed her boarding pass, and confirmed her luggage allowance was 23 kg. All steps took less than five minutes.
She later discovered that her flight had been delayed by 45 minutes. The app automatically updated her gate to B19 and sent a notification. She changed her connecting flight to Seoul via the app, which confirmed seat availability and applied a €35 fee for the change.
You do not need a Lufthansa Miles & More account to view your booking. The booking reference alone grants access. However, creating an account lets you save past bookings, track frequent flyer points, and receive personalized offers.
Some users confuse "lufthansa meine buchung einsehen" with checking flight status by flight number. That's a different function. To check if a flight is delayed, you need the flight number (e.g., LH412), not the booking reference. The booking lookup is for personal itinerary management, not public flight tracking.
According to Lufthansa's support documentation, 94% of booking inquiries are resolved within the app or website. Only 6% require human assistance, typically for complex changes involving multiple airlines or international regulations.
For travelers who need to share booking details with a partner or family member, the system allows you to generate a secure link. This link can be sent via email or messaging apps. The recipient can view the itinerary without needing to log in-but only for up to 72 hours.
As a practical tip: if you're traveling with children, use the "Family Booking" feature. It groups all family members under one reference and allows parents to assign seats together. This prevents separation during boarding.
When managing multiple trips, use the "Recent Bookings" section on the homepage. It lists your last five reservations, sorted by departure date. This avoids retyping references repeatedly.
For those who frequently fly with Lufthansa, linking your booking history to a Lufthansa account unlocks benefits like priority check-in, faster security lanes, and automatic upgrades based on tier status.
Always keep your booking reference safe. It's not stored in your browser history after you close the tab. If you lose it, contact Lufthansa with your payment method and travel date to recover the reference.
For users accessing medical records related to travel health, viewing your electronic patient record may include vaccination proof or fitness-to-fly assessments required for certain destinations.
Understanding how to use "lufthansa meine buchung einsehen" reduces stress during travel. With the right reference, you control your flight details, avoid delays, and manage changes efficiently.